Managed IT Services
Running a business is hard enough without worrying about servers crashing, computers freezing or ransomware emails. RUB takes complete ownership of your IT infrastructure — we monitor it, maintain it, secure it and fix it. You get a predictable monthly cost and a team that acts like your in-house IT department, without the overhead.
It means we don't wait for you to call us. Our monitoring agents run on every device in your environment 24/7, alerting us the moment something looks wrong — a failing hard drive, a spike in CPU, a suspicious login attempt. We open the ticket, investigate, and fix it. Most issues are resolved before your team even notices.
For software issues, configuration changes or user problems, our technicians connect remotely in minutes. For hardware replacements, physical installs or anything that needs hands on keyboards, we're on-site in Israel. No subcontractors — the same engineer you call is the one who shows up.
Endpoint monitoring and management, patch management (OS and third-party apps), antivirus and EDR, helpdesk access, monthly reporting, and quarterly IT reviews. Everything scoped clearly in your service agreement — no surprise invoices.
Businesses of 5 to 500 employees that don't have a full-time IT manager, or companies that have an internal IT person who needs expert backup. We work with law firms, clinics, retail chains, logistics companies, real estate agencies and technology startups across Israel.
Do we need to sign a long contract?
Minimum commitment is 3 months. Most clients stay for years because the service works, not because they're locked in.
Can you take over from our current IT provider?
Yes. We handle the transition — migrating documentation, taking over monitoring tools, and ensuring zero downtime during handover.
Do you work with both Windows and Mac?
Yes. We support Windows, macOS, iOS and Android devices. Most of our clients run mixed environments.
What happens if something breaks at 2am?
Our monitoring system alerts the on-call engineer. Critical incidents are responded to around the clock.